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TV Games are placed under a separate category, featuring live streams by TV Bet, Ezugi, and LiW (Lotto Instant Win). The Lotto channel is live 24/7, with a new draw every 1, 3, 7 and 10 minutes, while live Keno sessions by Ezugi are only 4 minutes apart. TV Bet has a more versatile selection of live games, offering the players a choice of live wheel, poker, 5Bet, 7Bet, Keno, Jokerbet, 21Bet, and backgammon (announced). It has a valid Curaçao eGaming License, which is considered to be on the weak side of gaming licensing because of low standards. The downside to these offers is that users first have to find them amongst many other offers for various venues of the provider, as all of them are placed together. Browser version users have an option to filter out non-sports related promotions, whereas mobile users are denied such luxury.
The player later confirmed that the deposit was refunded and he no longer has issues with withdrawals, therefore we marked this complaint as resolved. The player from Singapore had been restricted from withdrawing their winnings from the 1xbet casino. Upon investigation, we discovered that the player had created and actively used two different accounts, which was a violation of the casino’s terms and conditions. Due to these violations, we were unable to proceed with the complaint and it was subsequently rejected. The player from El Salvador had requested a withdrawal prior to submitting this complaint. The player had indicated that the only issue was with the account statement, with all other aspects having been verified already.
The player from Ukraine has been charged a withdrawal fee of 10% from the requested amount. Later, it became clear that the decision of the casino was based on the player’s gameplay, which was deemed irregular. After a thorough review of the provided information, we rejected the player’s complaint as ‘unjustified’.
He complained about the lack of responsiveness from customer support. We had advised him to forward his payment receipt for further investigation, but he had not responded to our messages. As a result, we were unable to proceed with the investigation or provide potential solutions. The complaint was rejected due to the lack of response from the player.
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He had been expecting a transfer of 5000 CAD and had sent an email to the casino five days prior without receiving a response. He had confirmed receiving the expected amount and was unsure of the remaining balance in his blocked account. We had clarified that casinos could block accounts for any reason as long as they didn’t withhold players’ funds. As the player’s funds were not withheld, we did not assist further.
Player stopped responding to our question therefore the complaint was rejected. The player from Benin has his account locked with a balance of $3500. Despite providing all requested documents, including ID, screenshots, and a picture holding the ID, he stopped receiving replies and cannot access his account or funds.
With the 1xBet welcome offer, you won’t be needing any 1xBet promo code, just a qualifying deposit. If any of the other 1xBet promotions require one, it should be explicitly stated in the terms and conditions of each offer. New players claim the welcome promo when they make a first deposit of 112 KES or more. They also receive a split 2000% incentive of a total bonus of about KES.
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It has support for everyone from English and French to Russian and Turkish. You’ll find information on what streams are available when you search for bets. If you win anything and try to withdraw they will take you through a long verification process and then close your account and take away any money you won.
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The casino accused the player of multiple account creation, which the player denied. The player then escalated the issue to the Curacao eGaming Authority for further investigation. The Complaints Team was awaiting the regulator’s decision at the moment before finalizing the status of the complaint. Later, the decision of the Curacao eGaming was published in favour of the casino, so the complaint was rejected in the end, following CEG’s arbitrament. The player from Russia had faced issues with a delayed withdrawal of 40,000 rubles from the casino. Despite having received a notification that the withdrawal was complete, the funds hadn’t appeared in his bank account.
In many betting houses, among which one of them is obviously 1xBet, we can place a bet on virtual sports and win real money from it. The minimum deposit with all of these options is just one Euro, and that’s a very reasonable starting point. There are no maximum levels either so you can add and withdraw as much as you want. You can expect all of your deposits to hit your account instantly while there may be a 48-hour delay to process withdrawals.
We explained that providing inaccurate personal information during registration could lead to account suspension or additional verification requests. As a result, the player’s complaint was rejected due to violation of the casino’s terms and conditions. The player alleged that 1Xbet was repeatedly requesting, in this case, an apostilled document. After an extended correspondence between the player, the casino, and the Complaints Team, the casino received the player’s apostilled document via postal service. Following this, the player’s verification was completed, and the player was permitted to withdraw the remaining funds. The player confirmed that the withdrawal had been processed successfully and has received the winnings.
Check the current offers on the website or in the 1xbet mobile app and don’t miss the opportunity to get additional benefits. In addition, 1xbet offers its customers convenient and secure methods of depositing and withdrawing funds. You can use bank cards, e-wallets, or other popular payment methods. The confidentiality and security of your data are important tasks for 1xbet, so you can be confident that your personal and financial information will be securely protected. The player from Egypt had reported an issue with a deposit he had made on October 31st, which had been deducted from his Vodafone cash wallet but not credited to his casino account.
Existing users can benefit from bonuses just by following instructions on deposit when we give out promo codes. 1xBet is an online betting site that offers more than just a sports book; they also have casino, bingo, poker, fantasy football, financial betting and more. The player from Portugal had their winnings from sports betting voided. The player, Maria, requested a withdrawal of $3,000 and was asked by the casino to send documents for verification via email.
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The player had claimed that the customer service was unresponsive to his queries. After reviewing the case, we had asked the player for more information to better understand the situation. However, the player did not respond within the given time frame.
The player is unable to make the cash withdrawal and despite reaching out, the casino’s security team hasn’t been helpful. The player cannot deposit or bet anymore despite being in contact with the casino for resolution. We would also like to mention that here are the most high quality virtual sports. Indeed, the quality isn’t that low in the rest of categories with such virtual sports, but here, for instance, you will find the top quality presentation of the football game FIFA 18.
This means Kenyan players are accepted and welcomed with a smile. When betting on sports, deposits should be swift, secure, and seamless. But that is not always straightforward, except if you move money with ewallets. Deposit quickly and securely to Bet365 using popular ewallets such as Skrill, Neteller, and AstroPay. Discover the ultimate convenience of betting on sports without transaction fees using popular eWallets Skrill, Neteller, and Astropay.
The player from India had confronted a complicated verification procedure with 1xBet after depositing and winning. When the player attempted to withdraw the profits, the casino had requested various documents and, after their submission, had stated that his account was under verification for 180 days. Additionally, 1xBet’s customer service had not been responsive and helpful.
The player from Morocco was facing difficulties in withdrawing $4000 from 1xbet. Despite having successfully verified his identity, the casino accused him of using falsified documents and blocked his withdrawal attempt. The player stated that he had won the amount through sports betting, not casino games. Due to the fact that our forum only dealt with online casino complaints, we were unable to assist him further. However, we offered to provide him with a list of websites that might have been able to help with his sports betting issue. The player from Benin had had her 1xbet account locked for almost 10 months.
In summary, those that keep asking how does 1xBet work will need time here, but when you keep coming back, it does get easier. This has to be one of the busiest platforms for general sports offers so, if this is important to you, the 1xBet eSports site has to be up there with the best. Bitcoin is the sole crypto method on the roster, and you can use the blockchain in the normal way. In this episode, we will tell you about this popular company, its main features, and advantages.
To claim your bonus, you’ll need to sign up for your new 1xBet account, and then go into your account settings and ensure that you’re signed up to accept 1xBet bonuses. Then, because the offer doesn’t need a 1xBet bonus code, all that’s left to do is to make your first deposit and claim your offer. 1xBet Kenya offers customers a 1000% reward on their bets when they place an accumulator bet and win. 1xbet Kenya does not offer loyalty packages for sports betting.
The player had last communicated with the casino in May 2023 and had been unable to get a response since then. We had received the player’s verification documents but could not assist due to the complaint being over a year old, which made it a ‘cold case’. He had deposited 10,000, which was debited from his bank account but was never credited to his 1xBet account.
We had advised the player to wait for 14 days, as withdrawal processing could take up to two weeks. After two weeks, the casino had informed that the withdrawals were rejected due to technical reasons and the funds had been returned to the player’s game account. The player had won €3,000 and after successful verification, was able to withdraw €2,000.
The mediator asked the casino to provide proof of these accusations and also did the player. Unfortunately, the casino never provided any proof and the case remained unresolved. The player from Brazil has been accused of opening multiple accounts. However, after gathering the necessary information from all involved, the complaint was closed as “rejected” because the player’s issue concerns sports betting and accusations related to it. The player from Singapore is struggling to withdraw his winnings.
The player from Nigeria claimed that even after successfully completing KYC and having his document verified, his account at 1xbet was still suspended. The casino had requested his documents to be notarized in Mexico, but due to postal restrictions in Nigeria, he was unable to comply. The player had been advised to wait for the refund process to complete. However, due to lack of further response from the player, we had to reject the complaint. The player from Indonesia had requested a withdrawal 391 months ago which was denied by the 1XBet bookmaker.
Despite having provided relevant screenshots multiple times, including a bank statement, and following up at length, the problem remained unresolved. We had requested additional evidence from the player, including a comprehensive bank statement, to investigate the issue further. However, due to the lack of response from the player, we had to reject the complaint.
The player made a deposit of about $100 (8000BDT) and claimed a bonus of up to 1500€ +150FS. When he won 134,810.45 BDT, he made a withdrawal request of 10,000 BDT. He sent verification documents but the casino closed his account claiming the player had a duplicate account and had violated the terms. Casino did not prove their statement nor replied to mediator’s contact attempt.
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Consequently, the complaint was rejected due to lack of player response. The player from India had been trying to deposit INR into his 1xbet account for over 5 days without success. Despite having contacted the 1win bookmaker 1xbet team, he continued to receive vague explanations about the processing of his payment. The player’s funds had been transferred via a UPI transaction and he had provided a receipt of this to the casino’s support team. After a prolonged wait, the player’s funds were finally cleared. We had marked the complaint as ‘resolved’ after confirmation from the player about the successful resolution of his issue.
We extended the complaint’s timer twice to allow more time for the player to respond, but she failed to do so. Consequently, we had to reject the complaint due to lack of further response from the player. The player from Pakistan had had their account with 1xbet closed and over $4100 confiscated, following an investigation into alleged multi-accounting.
The player complained that following a succession of refused verification documents, the casino blocked his account accusing him of violating the rules by having several accounts opened. However, they failed to provide proof and have not replied to this complaint. The player from India has requested a withdrawal less than two weeks prior to submitting this complaint. The player from Morocco is experiencing difficulties withdrawing his winnings due to ongoing verification. After some time the situation was resolved and the player has received his payment.
The player disputed this, stating that the casino had already provided an RRN code but refused to provide transfer details. The casino insisted the transaction was received, while the player claimed the bank could not find the transaction. The player was asked to provide an official response from the bank, but failed to do so within the given timeframe, resulting in the complaint being rejected. The player from Austria, who had been a 1xbet member for 3 years, reported that his account was abruptly deleted after he had deposited 1.1 million dollars. The player, who had engaged in sports betting (E-Sports) and casino games, hadn’t received a satisfactory response from the casino’s support team.
The security team had rejected the player’s old passport, which was no longer active, and his recent attempts using a new passport were deemed unsatisfactory. We suggested the player wait at least a week for the casino to finish the verification process. However, the player did not respond to further messages, leading us to reject the complaint due to lack of communication.
They include simple bets on the victory of a team or player, score bets, totals, and many other variations. Thanks to this, you can choose the most interesting strategy for you and experiment with different types of bets. As mentioned above, 1xBet is a BIG betting site, which means it can sometimes feel a bit cluttered.
The player from Argentina successfully deposited funds with 1xbet, but when they attempted to withdraw, they were requested to provide documentation. The player claims poor device quality is preventing them from providing satisfactory images, and requests alternate means of verification. We rejected the complaint because the player didn’t respond to our messages and questions. The player from Argentina was frustrated by the casino’s persistent request for a photograph of a virtual bank card during the then ongoing verification process. Despite having provided a multitude of requested information, repeated requests for an impossible photograph had pushed the player to consider filing a complaint. We had asked the player to forward all the relevant communication between him and the casino regarding the issue with his verification.
Despite the player’s contestation, the casino stood by its decision. The Complaints Team tried to mediate between the two parties, but due to the player’s inability to provide the required documents and his unresponsiveness, the complaint was closed/rejected. In addition, it seems the issue is related to sports betting and breaching its rules and bonus abuse. The player from Chile had successfully deposited money, played, and initially conducted successful withdrawals until errors began to appear. The player had engaged in slots, live casino games, and sports betting. However, when the player began winning more than his deposit, the casino started requesting documents and blocked his withdrawals.
You’ll find action on association football, baseball, rugby, gridiron football, and many other sports. There are different kinds of codes available, from new user sign up bonuses to promotions for existing customers. New users will need to enter their 1xbet promo code into the website when signing up to benefit from their bonus.
The player confirmed that he had played with the deposited funds, making it technically impossible for the casino to credit the bonus afterward. We communicated that we couldn’t compel the casino to credit any bonus and offered further assistance. However, the player expressed dissatisfaction and didn’t require further help. The player from Brazil had made three withdrawal requests on the 1xbet platform, which had remained unprocessed. Despite multiple contacts with the casino and assurances of resolution within 24 hours, the issue had persisted for five days.
With Android, it’s a case of heading to the mobile site and carrying out a direct download. Whichever option you have to take, the app will be free, and it will carry the same level of speed and functionality as the main website. You can use the same 1xBet login and while there are no specific mobile deals, you can still claim the same 1xBet bonuses as you would on the main site. 1xBet has managed to attract players from around the world, due in part to the fact that they are open to everyone.
When compared to similar gaming sites, 1xBet overshadows most operators with an impressive live casino lobby, especially the TV games which not a lot of casinos can offer. The entire live dealer portfolio consists of around 100 games from 15+ different providers, creating incredible diversity and a plethora of gaming options. Authentic Gaming provides a highly realistic Live Roulette experience likely to appeal to low-rollers due to limits of €0.20-€50. The great thing about games broadcasted from brick-and-mortar venues is that you get to see players physically present at the casino placing bets on the very same table. 1xBet provides over a hundred different payment methods to deposit money depending on the users’ locale.
After the player explained his situation, we determined that his issue related to sports betting, which was outside of our jurisdiction as we only handled issues related to online casinos. Therefore, we were unable to accept his complaint, but offered to contact the casino on his behalf to gather more information. The player from Brazil had been waiting since March 26th for account verification at 1xBet.
Despite having provided several requested verification documents, she had continued to receive the same message from 1xbet stating that more time was needed. The player had played aviator in the casino and some sports games, without accepting any bonuses. The casino had requested a PDF file from Perfect Money, which the player had stated was not provided by the service.
The apps are free and can be located on the App Store or on 1xBet casino sites. To successfully install the app, Android users must make sure that their OS version is not older than 4.1 while Apple device owners should have iOS 9.3 or up. Vadims Mikeļevičs is an e-sports and biathlon enthusiast with years of writing experience about games, sports, and bookmakers. The process is usually instant, but some transactions may take up to an hour for the money to appear on your account.